A New Year!

It's a new year and I spent the day preparing for another planning session with my team. New Year's Resolutions aside, January is a time to reflect on the year gone by and to set our sights on new horizons. How can we better serve our clients? Grow our business without compromise? Expand our opportunities? Reinvent ourselves? What have we learned from the mistakes we've made; the problems we've solved; the most difficult situations that we've faced in the past year? Where have we made a difference?The uncertainty of the economy in a continuingly difficult real estate market has certainly created challenges beyond any that my team has faced in previous recessions. Like it or not, 2010 was a year filled with opportunities to hone our skills as relocation professionals.

Under the best of circumstances, relocation is a highly stressful situation. Families are being uprooted, employees are starting new jobs, children are settling into new schools. In an uncertain economy with declining real estate values, the challenges become even greater. And, as much as people don't like hearing bad news and we don't like delivering it, providing accurate information and proper guidance upfront enabled our clients to set realistic expectations and, in the end, to make the right decisions for themselves, their families, and their careers. By sharing our expertise, years of experience, relocation and real estate knowledge, we helped employees to make decisions with eyes wide open. No surprises. No false expectations. No ongoing stressful distractions that so often derail people from the routines of their daily lives. This alone is an accomplishment to be proud of!

Like everyone, we are hopeful that this year will bring a continually improving economy. We will be tracking its progress closely. And, with a focus on the needs of our clients, we’ll deliver the caring advice and resources needed to make each and every employee’s relocation a positive moving experience.

I'm reading: A New Year!